Returns Policy: We're all about fairness! If you receive an incorrect or defective item due to our oversight, we'll refund your money in full and cover the return shipping costs. However, considering the personal nature of our products, we cannot accept returns for reasons other than our error.

Once you've sent the package back, anticipate your refund within four weeks. Often, we process refunds much faster than this timeline. This includes the transit time (5 to 10 business days) for us to receive your return, our processing time (3 to 5 business days) upon receipt, and your bank's processing time for the refund request (5 to 10 business days).

Need to return an item? Drop us a line via Contact Us with your order number and specifics about the product you wish to return. We'll swiftly guide you through the return process.

Exploring the world! We ship to nearly any address globally. Yet, keep in mind that certain products have restrictions and may not be eligible for international shipping.

When placing an order, we'll estimate shipping and delivery dates for you based on item availability and the shipping options you select. Depending on your chosen shipping provider, estimated shipping dates will be displayed during checkout.

Also, take note that Canadian shipping rates for our items are determined by weight and dimensions, and you'll find this info on each item's detail page.

Hold up! Our products aren't here to diagnose, treat, or perform miracles! It's a good idea to consult a physician if you've got health concerns. Before tweaking your diet, trying new products, or starting exercises, always seek medical advice.

Include your doctor or naturopathic consultant in your healthcare journey—they're the experts. They diagnose, evaluate herb effects, and should know what you're taking to avoid any hiccups. Having a solid relationship with your doctor is key. If your doctor isn't up to speed on herbs, consider broadening their horizons or seeking someone who is.

Herbs for health are no joke! Get clued up on what each herb does, its side effects, and whether it's a no-go with your meds or conditions. Follow recommended dosages, okay?

Herbal remedies are like the cherry on top of a healthy lifestyle sundae—not a replacement! Mix in diet, exercise, herbal help, a great relationship with your doc, and voilà! They all work better together than apart.

This website's part of a larger health puzzle. None of our products aim to replace your doc's care or advice. Balance, my friend.

Your use of this website and any information here is your call. Burdock Nettle and our products don't intend to diagnose, treat, or play doctor. Buying our herbal goods means you're responsible for what happens next!